KAG Beyond Banking

BATAM TRIP (12 – 15 November 2026)

By registering for the Kelab AmBank Group ("KAG") Batam Trip, participants are deemed to have read, understood and agreed to the following Terms & Conditions:

1. Eligibility, Registration & Payment

1.1 The programme is open to eligible Kelab AmBank Group members, subject to the allocated participation quota.

1.2 Registration is subject to the terms and conditions set by KAG and does not automatically guarantee participation where the number of registrations exceeds the available quota.

1.3 Where applicable, selection of participants will be conducted through the prescribed KAG balloting process.

1.4 Participants are required to provide accurate and complete information during registration.

1.5 Participants must make payment by the stipulated deadline. Failure to do so may result in the registration being cancelled.

1.6 All payments made are non-refundable and non-transferable, unless otherwise determined by Kelab AmBank Group.

1.7 Participants are responsible for ensuring that all payment information submitted during registration is accurate.

1.8 Participants are responsible for applying for their own leave approval.

2. Travel Arrangements

2.1 The trip itinerary and travel arrangements will be determined by KAG and/or the appointed organiser.

2.2 Participants are required to follow the confirmed schedule, meeting points, transportation arrangements and instructions provided by the organiser.

2.3 The planned journey will involve land transportation from Kuala Lumpur to Johor, followed by ferry transportation to Batam, Indonesia, and the return journey to Kuala Lumpur.

2.4 Participants are responsible for ensuring that they are present at the designated meeting points at the stated time. KAG shall not be responsible for any costs or consequences arising from a participant's late arrival or failure to report at the designated time.

3. Passport & Immigration Requirements

3.1 Participants are solely responsible for ensuring that their passport is valid and meets the entry requirements of Indonesia, and to ensure the passport is valid for at least six (6) months from the date of travel.

3.2 Participants are responsible for completing all applicable immigration, customs and other entry requirements imposed by the relevant authorities.

3.3 KAG shall not be responsible for any participant who is denied entry, delayed or unable to travel due to incomplete or invalid travel documents or failure to meet immigration requirements.

4. Accommodation & Meals

4.1 Room allocation will be determined by KAG/organiser and may be based on gender and room capacity.

5. Health, Safety & Fitness

5.1 Participants should inform the organiser of any relevant condition or special requirement that may affect their participation or safety.

6. Travel Insurance

6.1 Where travel insurance is arranged by the travel agency, coverage shall be subject to the terms, conditions, exclusions and limitations of the applicable insurance policy.

6.2 KAG shall not be responsible for any loss, expense or claim that falls outside the applicable insurance coverage.

7. Cancellation & Withdrawal

7.1 Once participation has been confirmed, participants are expected to commit to the programme and attend as scheduled.

8. Changes to Programme

8.1 KAG reserves the right to amend the itinerary, transportation arrangements, activities, accommodation or programme schedule due to operational requirements, weather, safety concerns, transportation disruptions, government regulations or other unforeseen circumstances.

9. Code of Conduct

9.1 Participants are expected to conduct themselves professionally and respectfully throughout the trip.

9.2 Participants must comply with the laws and regulations of Malaysia and Indonesia, as well as the rules and policies of KAG, AmBank Group, accommodation providers, transport operators and activity providers.

9.3 Consumption of alcohol, disorderly conduct, harassment, violence, possession or use of illegal substances, or any other unlawful or inappropriate behaviour is strictly prohibited.

10. Photography & Videography

10.1 Participants acknowledge that photographs and/or videos may be taken during the programme for KAG/AmBank Group's internal communication.

13. Agreement

13.1 By registering for the KAG Batam Trip, participants confirm that they have read, understood and agreed to these Terms & Conditions.

13.2 Participants acknowledge that they are responsible for complying with all instructions, requirements and arrangements communicated by KAG before and during the trip.

13.3 Kelab AmBank Group reserves the right to amend these Terms & Conditions where necessary to ensure the smooth, safe and proper conduct of the programme.